Remote Support

Our team can repair the majority of your home or office computer needs in a matter of minutes using our remote support capabilities.

Please Note: A working internet connection is required for remote support. For issues that do not allow/prevent remote support, a service call may be required. Please contact us below to schedule an appointment.

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Select Your Machine Type

Windows

Mac

INSTRUCTIONS

  • If the download didn’t start, click one of the links above to download.

  • Launch the downloaded program. It may be located in your “Downloads” folder.

  • Give the 9-digit number to your Technician.

  • That’s it! Help is on the way!

Once support has finished and disconnects from the remote session, be sure to quit the program.

Need Long-Term Support for Your Home Or Business?

We can offer our Home and Business clients alike, long-term support services via retainer agreements, or by-the-case instance, whichever is more applicable to you and your needs. This includes remote support when the need comes up, and we are also able to provide certain software services as well! Software solutions include, but are not limited to:

– Microsoft Office

– Device Inventory/Management

– Antivirus/Endpoint Security

– Remote Monitoring

– Remote Support

– Disaster Recovery/Backup Solutions

– Compliance Required Solutions and Programs/Services

…and more! We are here for any of your monthly management, software and support needs.